
The TIPS Off-Premise program is a three-hour course built for the retail side of alcohol sales: grocery stores, liquor stores, convenience stores, and package stores. It teaches clerks the strategies that prevent illegal sales to underage and intoxicated customers, with a focus on the seller-customer interactions that happen at the register.
What you'll learn
How to prevent illegal alcohol sales to underage and intoxicated customers
How to handle ID-checking requirements and customer objections
How to intervene early to prevent problem situations
How responsible selling protects you, your employer, and your community
Format and certificate
The program runs three hours, is available 24/7 online, and ends in a course completion certificate.
Common questions
Who is this course for? Clerks and retail staff at grocery, liquor, convenience, and package stores.
What is the difference between off-premise and on-premise? Off-premise covers alcohol sold for consumption elsewhere, such as retail stores. On-premise covers alcohol served for consumption on site, such as bars and restaurants.
Is the course online and self-paced? Yes. You can take it anytime, from anywhere, at your own pace.