Pennsylvania RAMP Alcohol Training is the TIPS on-premise program for people who serve alcohol in restaurants, bars, and hospitality settings. It includes RAMP server and seller training approved by the Pennsylvania Liquor Control Board (PLCB), so it satisfies the state requirement, and it goes further with the mitigation strategies that raise professionalism, improve customer service, protect your establishment from litigation, and often reduce liability insurance premiums. It builds on your existing skills to prevent underage and second-party sales, drunk driving, and sales to intoxicated customers, all while keeping control of difficult situations.
What you'll learn
Your legal responsibilities as a server, the types of illegal alcohol sales, and the penalties that follow
Blood alcohol content, the factors that affect it, and how alcohol changes behavior
How to evaluate behavioral cues and judge a customer's level of intoxication
Proper ID verification, acceptable forms of proof, and the special challenges of on-premise service
Safe-selling guidelines and how to respond to difficult situations without escalation
Your obligations under federal law to prevent sales to minors and refuse service to intoxicated persons
Format and certificate
The program is built around three areas: information, skills training, and practice or rehearsal. Once you complete the lessons and quizzes and pass the final exam, with the required passing score set by the course and jurisdiction, you can print your official TIPS certificate right away.
Common questions
Is this approved in Pennsylvania? Yes. It includes RAMP server and seller training approved by the Pennsylvania Liquor Control Board.
Who is this course for? Servers and sellers in restaurants, bars, social, and hospitality settings in Pennsylvania.
Is the course online and self-paced? Yes. You can take it anytime, from anywhere, at your own pace.