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Responsibility Works: Alcohol Awareness Training for Employees, Now on Learn Brands
Responsibility.org's alcohol awareness training for employees, now on Learn Brands. Self-paced, 30 to 40 minutes, certificate included. From $10 per seat.
Mathew Benoit
3 days ago3 min read


Pennsylvania RAMP Certification: Who Needs Training, the Six-Month Rule, and When the Business Must Be Certified
Pennsylvania uses RAMP for two things: training for servers and sellers, and certification for the business. Who needs each, the six-month rule, and renewal.
Mathew Benoit
Sep 2610 min read


TABC Certification in Texas: Who Needs It, the 30-Day Rule, and How Safe Harbor Works
Texas doesn't require servers to be TABC certified, but Safe Harbor does. Who needs it, the 30-day window, renewal, the opioid course, and SB 650 ID scanning.
Mathew Benoit
Sep 2610 min read


Oregon OLCC Service Permit: Who Needs It, the 2025 Rule Change, and How to Get One
Who needs an Oregon OLCC service permit, what changed on March 31, 2025, the 45-day CAMP window, the minor permit rules for 18 to 20 year olds, and the five-year renewal.
Mathew Benoit
Sep 258 min read


Illinois BASSET Certification: Who Needs It, the 120-Day Rule, and How to Get Certified (2026)
Who needs BASSET in Illinois, the 120-day rule (60 in Chicago), the three-year card that cannot be renewed, and how to keep a whole roster certified.
Mathew Benoit
Sep 105 min read


Washington MAST Class 12 vs Class 13: Which You Need (2026)
Class 12 or Class 13? The Washington MAST permit difference explained: who can mix, pour, and supervise, plus the 60-day rule and how permits really expire.
Mathew Benoit
Aug 186 min read


Beverage Alcohol Certifications Explained: WSET, Cicerone, CMS, CSS, AFNA, HBC, FBC & How to Choose the Right One
If you work in beverage alcohol long enough, the same question keeps coming up. A new hire asks what they should study. A distributor rep wants to level up. A retail manager wants a credential on the wall. A brand owner wants their team trained.
And every time, the same alphabet soup gets thrown around. WSET. Cicerone. CMS. CSS. AFNA. Sommelier. Master this. Certified that.
Mathew Benoit
May 2712 min read


Learn Brands Launches Functional Beverage Certified: Trade Training for the Cold Case
Walk into any modern grocer, natural foods retailer, or beverage alcohol store and the cold case has changed. Coconut water sits next to kombucha. Mushroom coffee sits next to prebiotic soda. A CBD sparkling water sits next to a hemp-derived Delta-9 drink. Customers stand in front of the door, pick up two cans, and stare at the labels trying to figure out which one solves the problem they walked in with.
Mathew Benoit
May 127 min read


Best Learning Techniques for Retail Training (2026 Guide)
Discover the best learning techniques for retail training. Learn how spaced repetition, active recall, and contextual learning improve knowledge retention.
Mathew Benoit
May 96 min read


THC Beverage Certification for Distributors and Retailers: Hemp Bev Certified
THC beverages are no longer a novelty. They are on the shelf, in the cooler, and in the conversation at every major trade show this year. If you attended WSWA Access or any regional distributor event in the last six months, you saw it firsthand: hemp-derived THC drinks are showing up in the same portfolios, the same pitch decks, and the same buyer meetings as craft spirits, RTDs, and functional beverages.
Mathew Benoit
Apr 38 min read


Wine Training for Retail and Restaurant Staff: How to Sell Wine with Confidence
If your staff can't explain the difference between a Pinot Noir and a Pinot Grigio, they're not selling wine. They're stocking shelves.
Mathew Benoit
Mar 176 min read


California RBS Certification: How to Get Certified (2026)
If you serve or manage alcohol service at an on-premise venue in California, RBS certification is required by law, and new hires have 60 days from their first day to complete it.
Mathew Benoit
Feb 127 min read


New York Training Requirements: What's Mandatory, What's Recommended, and How to Get Certified in 2026
Running a business in New York means staying ahead of compliance requirements that protect your staff, your customers, and your license. Whether you operate a bar, restaurant, liquor store, or retail operation, state-approved training is one of the smartest investments you can make. Learn Brands offers a complete library of New York-specific, state-required and state-recognized training courses, all available online, on demand, and built for individuals or entire teams.
Mathew Benoit
Jan 296 min read


Learn Brands Partners with 360 Training as a Certified Reseller of Compliance Training Courses
Learn Brands is proud to announce a new partnership with 360training, making Learn Brands a certified reseller of 360training’s industry-leading compliance and workforce training courses.
Mathew Benoit
Dec 15, 20254 min read


Alcohol 101: Free Beverage Alcohol Training for Retail Staff
If you manage or work in alcohol retail, having a well-trained staff is essential. Whether you run a liquor store, grocery store, convenience shop, or bottle shop, your employees need to understand how alcohol works, how it is categorized, and how to serve it responsibly.
Mathew Benoit
Nov 22, 20256 min read


Low/No Alcohol, RTDs, and Premiumization: Top Alcohol Industry Trends for 2025
The alcoholic beverage industry is evolving quickly, and 2025 is set to be a defining year for key trends. Among the most impactful shifts are the rise of low/no-alcohol drinks, the explosion of ready-to-drink (RTD) cocktails, and the continued premiumization of spirits and other beverages.
Mathew Benoit
Oct 21, 20257 min read


How to Taste Alcohol Like a Pro: The 5-Step Method for Beer, Wine, and Spirits
Anyone can drink. Tasting is a different skill, and it's the one that separates a rep who moves product from one who just hands over a sample.
When you can taste with intention, you can describe what's in the glass, assess quality before you present it, match a customer to the right bottle, and justify a premium price in terms a buyer actually feels. That's true behind the bar, on the sales floor, and in front of an on-premise account. The good news is that tasting is learnab
Mathew Benoit
Sep 16, 20256 min read


Types of Whiskey Explained: A Product Knowledge Guide for Retail & Restaurant Staff
Whether you’re stocking shelves, serving cocktails, or answering guest questions, this course gives you the essential talking points you need to recommend whiskey with ease.
Mathew Benoit
Aug 27, 202511 min read


Spirits 101: A Plain-English Guide to Every Major Spirit Category
Spirits 101: a guide to the seven major spirit types, how they're made, how they taste, and how to recommend them. Free training for retail and bar staff.
Mathew Benoit
Aug 18, 20259 min read


Conflict Resolution and De-escalation Training for Retail Staff: A Complete Guide
Strong customer service starts with the ability to manage difficult situations. That’s why we created the De-escalation and Conflict Management course on Learn Brands: a training built for real retail environments.
Mathew Benoit
Jul 21, 20255 min read
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