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Beverage Alcohol Certifications Explained: WSET, Cicerone, CMS, CSS, AFNA, HBC, FBC & How to Choose the Right One
If you work in beverage alcohol long enough, the same question keeps coming up. A new hire asks what they should study. A distributor rep wants to level up. A retail manager wants a credential on the wall. A brand owner wants their team trained.
And every time, the same alphabet soup gets thrown around. WSET. Cicerone. CMS. CSS. AFNA. Sommelier. Master this. Certified that.
Mathew Benoit
May 2711 min read


Sake Is the Most Misunderstood Bottle on Your Back Bar. Here's How to Fix That. Sake for Bartenders.
There is a bottle on your back bar, or your retail shelf, or your restaurant's beverage list, that almost no one in your building knows how to talk about. It outsells most spirits categories in Japan, has a brewing process more complex than any beer on earth, reaches natural alcohol levels higher than any other brewed beverage on the planet, and arrives in your warehouse labeled in a language most of your staff doesn't read.
Mathew Benoit
May 2010 min read


Baijiu Basics: Why China's Best-Kept Secret Is the Biggest Category Western Bars Have Never Stocked
The world's largest spirit. The smallest section on most American back bars. Here's what bartenders, retailers, and curious drinkers need to know about baijiu in 2026, and why the next five years will look nothing like the last fifty.
Mathew Benoit
May 1413 min read


Functional Beverages Certified: The Trade Training Built for the Fastest-Growing Set in the Cold Case
Walk into any modern grocer, natural foods retailer, or beverage alcohol store and the cold case has changed. Coconut water sits next to kombucha. Mushroom coffee sits next to prebiotic soda. A CBD sparkling water sits next to a hemp-derived Delta-9 drink. Customers stand in front of the door, pick up two cans, and stare at the labels trying to figure out which one solves the problem they walked in with.
Mathew Benoit
May 126 min read


Learn Brands Partners with PKGD Group to Launch PKGD University, Including the Industry's First Raicilla Certification
Today, we're proud to announce the launch of PKGD University, a professional credentialing platform built in partnership with PKGD Group, one of the leading importers of heritage, producer-owned agave spirits in the United States.
Mathew Benoit
Apr 83 min read


Meet Hemp Bev Certified: Train and Certify Your Team to Sell Infused Beverages
THC beverages are no longer a novelty. They are on the shelf, in the cooler, and in the conversation at every major trade show this year. If you attended WSWA Access or any regional distributor event in the last six months, you saw it firsthand: hemp-derived THC drinks are showing up in the same portfolios, the same pitch decks, and the same buyer meetings as craft spirits, RTDs, and functional beverages.
Mathew Benoit
Apr 35 min read


How to Sell Wine: A Product Knowledge Guide for Retail and Restaurant Staff
If your staff can't explain the difference between a Pinot Noir and a Pinot Grigio, they're not selling wine. They're stocking shelves.
Mathew Benoit
Mar 176 min read


Stop Retraining. Start Retaining. How Alcohol Retailers Are Using Learn Brands to Fix the Turnover Problem.
If you run a liquor store, bottle shop, grocery alcohol department, or convenience store, you already know the math. You hire someone, spend a few weeks getting them up to speed, and then they leave. You start over. Repeat.
Mathew Benoit
Mar 115 min read


Alcohol 101: Free Beverage Alcohol Training for Retail Staff
If you manage or work in alcohol retail, having a well-trained staff is essential. Whether you run a liquor store, grocery store, convenience shop, or bottle shop, your employees need to understand how alcohol works, how it is categorized, and how to serve it responsibly.
Mathew Benoit
Nov 22, 20255 min read


Low/No Alcohol, RTDs, and Premiumization: Top Alcohol Industry Trends for 2025
The alcoholic beverage industry is evolving quickly, and 2025 is set to be a defining year for key trends. Among the most impactful shifts are the rise of low/no-alcohol drinks, the explosion of ready-to-drink (RTD) cocktails, and the continued premiumization of spirits and other beverages.
Mathew Benoit
Oct 21, 20257 min read


How to Taste Alcohol Like a Pro: The 5-Step Method for Beer, Wine, and Spirits
Anyone can drink. Tasting is a different skill, and it's the one that separates a rep who moves product from one who just hands over a sample.
When you can taste with intention, you can describe what's in the glass, assess quality before you present it, match a customer to the right bottle, and justify a premium price in terms a buyer actually feels. That's true behind the bar, on the sales floor, and in front of an on-premise account. The good news is that tasting is learnab
Mathew Benoit
Sep 16, 20256 min read


What Is the Best Learning Technique for Retail Training?
Discover the best learning techniques for retail training. Learn how spaced repetition, active recall, and contextual learning improve knowledge retention.
Mathew Benoit
Sep 8, 20252 min read


Whiskeys of the World: the Beginner's Guide to Every Major Whiskey Style
Whether you’re stocking shelves, serving cocktails, or answering guest questions, this course gives you the essential talking points you need to recommend whiskey with ease.
Mathew Benoit
Aug 27, 20256 min read


Spirits 101: A Plain-English Guide to Every Major Spirit Category
Spirits are the biggest, highest-margin, and most intimidating section in the store. They are also where your staff gets caught flat-footed the most.
Mathew Benoit
Aug 18, 20258 min read


How to Handle Angry Customers: A De-escalation Guide and Training for Retail Teams
Strong customer service starts with the ability to manage difficult situations. That’s why we created the De-escalation and Conflict Management course on Learn Brands: a training built for real retail environments.
Mathew Benoit
Jul 21, 20255 min read


How to Stay Calm and Avoid Burnout Behind the Bar and on the Retail Floor
Support your team. Improve customer experience. Boost retention.
Retail environments like liquor stores, bars, tasting rooms, and distribution hubs can be high-pressure and fast-moving.
Mathew Benoit
Jul 7, 20255 min read


Activation Marketing for Beverage Alcohol Brands: A Playbook for Campaigns That Drive Sell-Through
Sampling, tastings, ride-alongs, trade events. Here's how beverage alcohol brands plan activation marketing campaigns that actually move cases off the shelf.
Mathew Benoit
Apr 1, 20256 min read


Distributor Sales Training for Beverage Alcohol Brands: Turning the Three-Tier System Into a Competitive Advantage
The brands winning shelf space aren't the loudest. They're the best trained. Here's how beverage alcohol brands use distributor enablement to turn three-tier complexity into a competitive advantage.
Mathew Benoit
Feb 24, 20254 min read
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