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New York Responsible Workforce Training Course: Sell Smart

New York's Responsible Workforce Training, built on the Sell-SMaRT Responsible Vendor Program. Five online sections of mandatory RVT for regulated retail teams, applied toward the state's 8-hour annual continuing education requirement, ending in a Sell-SMaRT certificate.

New York Responsible Workforce Training Course: Sell Smart

Selling age-restricted products in New York comes with real risk, and violations can mean fines, loss of licensure, higher insurance costs, or even business closure. Compliance issues and preventable mistakes are among the most common reasons regulated retailers face enforcement. The Sell-SMaRT Responsible Vendor Program protects you and your operation by teaching your whole team how to sell safely and compliantly, and how to handle the complex situations that arise in regulated retail. It is designed for sales consultants, owners, retail managers, frontline staff, regulators, and anyone preparing to enter New York's regulated retail.


What's included

  • Five online sections built from engaging videos and written materials

  • Knowledge checks at the end of every module

  • Printable job aids for quick reference on the floor

  • Access to a private forum to network and connect with other students

  • Your official Sell-SMaRT certificate of completion once you pass the exam

Course details

  • No prerequisites, so anyone can start

  • About four or more hours of online learning and study

  • A comprehensive, closed-book, multiple-choice final exam, administered online

  • A passing grade of 70 percent, with two attempts included

  • 30 days from enrollment to finish the course and pass the exam

New York requirement

This is mandatory responsible vendor training, and it can be applied toward New York's annual requirement of eight or more hours of continuing education.


Common questions


Who is this course for? Sales consultants, owners, retail managers, frontline staff, regulators, and anyone preparing to work in New York's regulated retail.


Does it count toward New York's continuing education requirement? Yes. It is mandatory responsible vendor training and can be applied toward the state's annual 8-hour continuing education requirement.


Is there an exam? Yes. A comprehensive, closed-book, multiple-choice test taken online, with two attempts to reach a passing grade of 70 percent.


What do I get when I pass? Your official Sell-SMaRT certificate of completion.

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